Terms of Service

These Terms of Service (“Terms”) govern your use of the Caller Shield mobile application and related services (“the Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

Caller Shield provides caller identification and spam detection. Caller names and spam scores are generated from community contributions and automated scoring, and are provided on a best-effort basis: they may be incomplete, outdated, or wrong. The Service is an aid, not a guarantee — always use your own judgment before answering, blocking, or acting on information shown by the app.

2. Accounts and eligibility

• You must be at least 16 years old to use the Service.
• You must register with a phone number you own and keep it under your control.
• You are responsible for activity that happens through your account.
• One account per person; you may not register on behalf of someone else.

3. Your contributions

If you choose to enable contact sync or submit spam reports, you grant us a worldwide, royalty-free licence to store, process, and display that information as part of the Service (for example, showing a contributed name as the caller ID for a number). You confirm that you are legally entitled to share the information you contribute. Contributions are shown to other users without revealing who contributed them.

4. Acceptable use

You agree not to:

• submit false, defamatory, or abusive names or spam reports;
• use the Service to harass, stalk, or harm anyone;
• scrape, bulk-export, resell, or otherwise extract data from the Service;
• probe, overload, or interfere with the Service or its security measures;
• reverse-engineer the app except where the law expressly permits it;
• use the Service for any unlawful purpose.

We may rate-limit, suspend, or terminate accounts that violate these rules, and remove any contribution at our discretion.

5. Privacy

Our Privacy Policy describes what data we collect and how we handle it. It forms part of these Terms.

6. Intellectual property

The app, the Service, and everything in them (other than your contributions) are owned by Caller Shield or its licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for its intended purpose.

7. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy of caller identification or spam classification, fitness for a particular purpose, and uninterrupted availability. Spam scores are community-derived estimates, not statements of fact about any person or business.

8. Limitation of liability

To the maximum extent permitted by law, Caller Shield will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of (or inability to use) the Service. Our total liability for any claim is limited to the amount you paid us for the Service in the twelve months before the claim (or, if you paid nothing, to zero).

9. Termination

You can stop using the Service at any time and delete your account in Settings → Privacy → Delete account & my data. We may suspend or terminate your access if you breach these Terms. Sections 3, 6, 7, 8, and 10 survive termination.

10. General

• We may update these Terms; material changes will be announced in the app before they take effect. Continued use after changes means you accept the updated Terms.
• If any provision is found unenforceable, the rest remains in effect.
• These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules.

11. Contact

Caller Shield
Email: support@callershield.app